Cyber & Digital Risk Intelligence · Service

Social Engineering Simulation

A controlled, intelligence-led simulation of phishing attacks, to measure and improve real-world employee resilience, with phone and in-person social engineering available as a scoped extension.

The Problem

Security awareness training tells you what employees were taught. It does not tell you what they will actually do.


Most organisations run annual security awareness training and treat completion as evidence of readiness. Completion is not the same as resilience. The only way to know how employees genuinely respond under realistic pressure, a convincing phishing email, a plausible pretext phone call, is to test it under controlled, ethical conditions, with clear rules of engagement agreed in advance and results used to improve training rather than to punish individuals.

What's Included

What you receive.


A controlled phishing simulation tailored to your organisation, testing employee response to realistic email-based social engineering, with a report identifying patterns and practical recommendations for targeted training. Phone-based pretexting is available as a scoped extension for organisations wanting to test that channel too, and in-person pretexting is offered as a limited- availability, premium engagement given the travel, coordination and safety planning it requires.

Phishing simulations built around realistic, current fraud typologies

Phone-based pretext scenarios, available as a scoped extension

In-person pretexting, offered as a limited-availability premium engagement

Departmental and role-based response pattern analysis

Clear rules of engagement agreed with you before any simulation runs

Recommendations focused on targeted training, not individual blame

Methodology

How it's produced.


Scenario design based on current, real-world fraud and social engineering patterns relevant to your sector, conducted under written rules of engagement agreed with you in advance, with results aggregated and anonymised at department level rather than used to single out individuals.

Timeline

What to expect, and when.


Typical turnaround: Scoped to your organisation's size and objectives; typically 3 to 4 weeks from agreed scenario design to final report. In-person pretexting engagements are scheduled separately given the coordination involved.
Frequently Asked

Questions we're asked most


Will individual employees be named or penalised for failing a simulation?

No. Results are reported in aggregate, by department or role, specifically to support targeted training rather than to identify or penalise individuals.

How is this different from off-the-shelf phishing simulation software?

Scenarios are built by analysts around current, real fraud typologies relevant to your sector, rather than generic templates.

Is phone or in-person pretexting included by default?

No. The core service is email phishing simulation. Phone-based pretexting is available as a scoped extension, and in-person pretexting is a separate, limited-availability premium engagement given the travel and safety planning it involves. Both are discussed at scoping if relevant to your organisation.

Can this connect to a training programme afterward?

Yes. Findings are commonly used to shape a targeted session through our Training capability, closing the loop between what the simulation found and what employees are then taught.

Can simulations target specific high-risk departments, like finance or HR?

Yes. Scenarios are commonly weighted toward finance, HR and executive assistant teams, where business email compromise and pretexting attempts concentrate in practice.

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Ready to Begin

Submit a confidential inquiry.

Every enquiry is reviewed by an analyst and routed to a scoping call, a fixed fee is confirmed in writing before any work begins.